Payment, Cancellation and Change Conditions
with Credit Card " indicates that the rental fee and selected additional service fees will be paid online. If you wish to purchase other services in addition to renting, the cost of these services can be paid when you pick up the vehicle at the sales office. If (İzmir My Turizm Ticaret Limited Şirketi) cannot provide the rental service due to its own reasons, the entire amount previously paid by the customer is refunded.
Prepayments made online include additional services and assurances that the customer may request at the beginning or during the rental process, as well as fuel, one-way, etc. Does not include expenses. Our customers are required to present a credit card during the rental for other services, guarantees, expenses or traffic fines and damage fees that are not included in the amount stated in the Prepaid Reservation Forms (in cases where the conditions written in the rental agreement and explained in the "What to do in case of accident and theft" section are not met).
During the reflection of the payments made to our customers' credit cards, any commissions, exchange rate differences, service fees, etc. that the banks that own the credit card used may apply for any reason. Fees are outside the responsibility of İzmir rent a car brand.
• For prepaid reservations, rental day, time and vehicle information cannot be updated or changed. If you want to change your reservation, the reservation must be cancelled. The cancellation and refund conditions stated below apply. After cancellation, a new prepaid reservation can be made according to the desired change.
• The discount earned thanks to the prepaid reservation cannot be combined with another campaign. • In a rental made with a prepaid reservation, if the rental period exceeds the return date specified in the reservation form, the additional fee that will occur when the rental agreement is extended will be deducted from the credit card presented by our customer at the beginning of the rental, on the date of the extension days. valid Bodrum Rent a car is charged at list prices.
• For prepaid reservations, if the reservation is canceled 24 hours before the vehicle pick-up time, the full rental fee will be paid to İzmir my It will be refunded by rent a car.
• For pre-paid reservations, when the delivery time of the vehicle is between 24 hours and 2 hours, the 1-day rental fee is deducted and the remaining amount is paid to İzmir my It will be refunded by rent a car. (No refunds will be made for 1-day reservations )
• For prepaid reservations, the rental fee will not be refunded for cancellations made 2 hours before vehicle delivery. • For prepaid reservations, our customers' vehicles will be kept for 2 hours from the pick-up time, and our customers will be able to pick up their vehicles within these two hours. After 2 hours, the reservation will be automatically canceled by the system and the fee will not be refunded. • In pre-paid reservations, after the vehicle is received, there is no refund for the days not used by the customer. • Refunds for Pre-Paid Reservations will be reflected on your card within 3-5 business days, depending on the bank's transaction intensity. .• İzmir my If the rent a car office cannot deliver the vehicle depending on the opening and closing hours, it reserves the right to return it.
In order for the vehicles to be delivered to our Customers for Prepaid Reservations, the General Rental Conditions and the following conditions must be met.
IF THE FOLLOWING CONDITIONS ARE NOT MET, THE VEHICLE WILL NOT BE DELIVERED AND PAYMENT WILL NOT BE REFUNDED.
• The payment method is only a credit card issued in the tenant's name and there is no cash payment or debit card application.
• The provision amount, which varies depending on the rental and vehicle group, must be provided from the person's credit card. The credit card must contain the name and surname information of the person who will rent it. • In addition to the rental fee, there must be sufficient limit availability for the deposit amount to be placed on the credit card. • The person who will receive the vehicle must have his driver's license and his own credit card with which he made the payment . It must be presented to
the rent a car office. • In order for upper segment rental to take place, 2 credit cards from different banks must be presented. • Users with a foreign driver's license are obliged to present their passport to the office where they will rent. It is obligatory to present the Turkish Driving License to the office where the rental will be made.
Reservation Change:
Changes cannot be made to a prepaid reservation ( Contact our customer representative, discretion is subject to availability recognizable ). If you want to change your reservation, the reservation must be canceled and the cancellation and refund conditions written above are valid. After cancellation, a new prepaid reservation can be made according to the desired change.
Unused Days:
After the rental has started, if the vehicle is returned before the date range specified in the reservation form, no refund will be made for the unused days. Even though a prepaid reservation has been made, if our customer does not pick up the vehicle on the date and time specified in the reservation form, the prepayment amount collected will not be refunded.
Extension of Rental:
In a rental made with a prepaid reservation, if the rental period exceeds the return date specified in the reservation form, the additional fee that will occur when the rental agreement is extended will be deducted from the credit card presented by our customer at the beginning of the rental, valid on the date of the extension days . Rent a car is charged at list prices.
İzmir my Our rent a car company may cancel the reservation if it deems it necessary (mechanical malfunction in the vehicle received from the previous customer, accident situation, suspicion of covid-19 epidemic, etc.) by refunding the fee you have paid, if any, even if a definitive reservation has been made.
